Proof-backed billing support

Get help moving work into invoice proof.

Billabled support follows the operational workflow: plan the work, capture it, correct it, review the billing record, approve or export it, then integrate it by API.

Workflow map

Step 1

Plan work

Step 2

Track live timers

Step 3

Log manual/calendar time

Step 4

Review analytics

Step 5

Approve/invoice/export

Step 6

Integrate by API

Plan work

Use Dashboard for today's plan and Calendar for future scheduling. Planned blocks can be started as timers, logged as completed work, rescheduled, skipped, or reviewed later.

Track and log work

Run concurrent timers while keeping one focused timer visually primary. Add completed work from Dashboard, Activity, Calendar, or analytics empty states when work happened outside the timer.

Export workspace data

Workspace managers can export complete JSON backups or filtered CSV files by project, user, status, source, and date range. Export responses avoid secrets and include x-billabled-export-sha256 where supported.

Support by billing outcome

These guides keep the product story connected to the invoice record instead of treating timers, exports, approvals, and APIs as separate tools.

Proof Packs

Use planned vs actual hours, source mix, invoice status, and export digest evidence to explain a bill.

Recovery Radar

Review gaps before billing: scheduled work without time, approved unbilled entries, missing rates, and stale invoices.

Sign-Off

Send client-facing proof packets for approval while keeping internal workspace controls private.

Billing

Plans are flat per workspace: Free, Starter ($9/month), Studio ($29/month), and Business ($79/month).

Need a human review?

Send the workspace name, account email, relevant page or endpoint, timestamps, and safe reproduction details. Do not send secrets.

Contact Billabled